Back Roles Community Management

Community Management Role

Terms:
Remunerated, full-time
Additional info:
Open to candidates eligible to legally work in Japan, based in Tokyo.
Duration:
6 months
Finished Finished

Subscribe for updates and we will let you know when the program is announced

Subscribe
Read the program description and requirements
Fill out the application form
Pass interview with recruiter
Pass team panel interview
Be patient: responses take up to 2 weeks after the application deadline

We are looking for the Community/CS Trainee for World of Warship.

The Community/CS Trainee will work with the APAC Community, CS, and Content team to ensure the language’s accuracy and quality. The role will focus on supporting the team with information collection, data analysis, and visualized reporting for improving every aspect of community/CS/Content, product publishing, operations and better decision-making.

If you have a passion for the gaming industry, this will be a great opportunity to learn about players, products and businesses!

Join the international gaming company and work together with a passionate gaming professional team.

 

What will you learn?

  • Create daily and weekly reports for the identified key learnings and improvement areas
  • Learn communication as a bridge between the regions
  • Measure, monitor, and create detailed reports on CS and suggestions to improve the product and enhance the audience’s engagement
  • Learn how to prepare publications for the official community channels, and marketing action
  • Research the latest trends and best practices to stay up to date on community trend

What are we looking for?

  • Native in Japanese and above intermediate in English
  • High efficient in social media space
  • Avid gamer
  • Strong will learn/develop yourself as a professional
  • Self-Starter, Goal oriented, and problem-solving mindset
  • International mindset and culturally sensitive
  • Comfortable with numbers and data
  • Customer oriented and able to adapt/respond to different types of characters
  • Resilient and positive

What will help you stand out?

  • Active player of World of Warships PC or its franchise
  • Streaming experience or open to streaming
  • Good reporting and data visualizing skills
  • Fluent English
  • Additional Asian language is a plus
  • Enjoy challenges to grow and explore various fields of the gaming

Meet your mentors:

Ashita Yamazaki

Regional Publishing Producer

Ashita Yamazaki
Ashita Yamazaki

Regional Publishing Producer

Ashita is the Regional Publishing Producer who is in charge of the APAC franchise management for World of Tanks and World of Warships especially for the IP licensing deals, based in Tokyo, Japan. She has over 20 years of experience in the IP licensing business in the global gaming industry. In addition to her specific expertise, she focuses on employee motivation and growth. Also, she has two adorable miniature Shiba dogs and loves driving with them on holidays.
Short bio

Yuya Saito

Senior Community Manager

Yuya Saito
Yuya Saito

Senior Community Manager

Yuya is the Senior Community Manager who is in charge of the Japanese community World of Warships based in Tokyo, Japan. He has 5 years of experience in Community in Wargaming. His love of games led him to switch careers from a curry store manager to the game industry. He is a genuine anime and game lover and plays a game in a game arcade in holiday.
Short bio

Subscribe to updates

Subscribe
Server error.
Please try again in 10 seconds
Back
You have successfully subscribed