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Game Live Operations Course

Location:
Online
Duration:
Beginning of March - May 2024
Format:
Pre-recorded lectures / online feedback sessions / practical tasks
Application period:
January 22 – February 12, 2024 (until 12:00, UTC+2)
Terms:
Free course in English (8 hrs/wk for classes, feedback, and practical tasks)
Additional info:
Candidates should be legally eligible to work in Serbia, Lithuania, Czech Republic or Cyprus (visas and work permits are not sponsored by Wargaming for this type of positions)
Additional info:
The best course graduates will be offered a 6-month paid internship (minimum 20 hrs/wk)
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Fill out the application
Complete the test task and pass the video interview
Be patient: Responses are to be expected after up to three weeks from the moment applications close

We invite talented students, university graduates, and young professionals without experience who want to change career paths by joining our Game Live Operations course.

Live game is a product of the 21st century that obeys the fundamental principles of marketing, sales, operations, computer, and data science. The Game Live Operations course is designed to equip you with all the skills and knowledge needed for your journey in the game industry. A rich study program in the form of video lectures, live group feedback sessions, and practical tasks awaits you.

The next step of the study program is the paid offline internship in Belgrade, Vilnius, Prague, or Nicosia. You will also get a chance to become a part of the international Wargaming team.

What will you learn?

The program will give you the confidence to manage the creation of added value to the live game via a player-centric operational framework. Unique tools and insights will prepare you to succeed in applying LiveOps techniques, creating LiveOps events, and engaging influencers to grow your game.

How do you benefit?

  • Grounding in the key operational areas. Leave with an integrated view of live game operations by discovering key linkages across subject areas, thus helping you deliver effective LiveOps decision-making.
  • Value creation. Develop a deep understanding of how to “create value,” not managing the “KPI.”​
  • Enabling disruption. Gain insights into key challenges facing LiveOps managers in today’s gaming environment, such as player engagement, onboarding, and monetization.
  • Enhanced operational skills. Achieve increased confidence and managerial impact on value delivery by competing through operations.

What are we looking for?

  • Analytical thinking
  • Attention to details
  • Ability to argue your position
  • Creative mind
  • Good communication skills
  • English working proficiency (both written and spoken)

What will help you stand out?

  • Passion for gaming
  • Desire to build a career in marketing or operations at Wargaming

Meet your trainer:

Sergei Vasjuk

LiveOps Director

Sergei Vasjuk
Sergei Vasjuk

LiveOps Director

Sergei has 11+ years in the gaming industry. At Wargaming, he launched a data warehouse, real-time targeted promotions solutions, and an operational toolset. He also established revenue streams and operations frameworks based on value delivery, value promotion, and value capture, and he leads the Live Operations team, which is made up of 17+ nationalities across six locations. Sergei is a dancer at heart. He likes gardening, grows flowers and shrubs, and is growing a personal, home-grown Versailles. He assembled a Porsche engine with his own hands, and the statue of David at his house reminds him of the history of where he lives.
Short bio

Andrey Nichiperovich

Lead Live Operations Producer

Andrey Nichiperovich
Andrey Nichiperovich

Lead Live Operations Producer

Andrey started his career in Wargaming as an event coordinator in 2013. A long thorny path led him to his current position. Currently, he is in charge of special live-ops events, as well as the optimization of current monetization and engagement Live Ops systems.
Short bio

Kseniya Vasilyeva

Head of LiveOps Producing

Kseniya Vasilyeva
Kseniya Vasilyeva

Head of LiveOps Producing

Kseniya brings over 8 years of experience in the gaming industry, enriched by her academic background in philosophical anthropology, screenwriting, and psychology. She initiated her career as a junior game designer in an external capacity before transitioning to Wargaming, where she started as an in-game event coordinator. This role evolved over time, leading her through positions such as player relations manager, eventually culminating in her current role. Kseniya's primary interests and hobbies lie in cognitive science, human perception, product and project management, and narrative game design.
Short bio

Denis Yakutovich

Head of LiveOps Analytics

Denis Yakutovich
Denis Yakutovich

Head of LiveOps Analytics

Denis began his journey at Wargaming in 2014 within the Server-side events department as a data analyst. This path was filled with learning, practical experience, and professional growth. Since 2019, he has been the leader of the Research team, and from 2022, he has taken on the role of Head of LiveOps Analytics. His team of data analysts plays an important role in discovering new opportunities and the efficiency of events in World of Tanks. Denis's role encompasses not just leading the team, but also developing strategies for personalized offers, ensuring that every initiative aligns with the evolving needs of the gaming community and Wargaming's strategic objectives.
Short bio

Georgiy Lesev

Head of Operations Management

Georgiy Lesev
Georgiy Lesev

Head of Operations Management

From engineer-physicist to gaming industry professional, Georgiy's career is a blend of science and passion. His love for World of Tanks since 2012 led him to Wargaming, where he started as an in-game events engineer. Now, he manages an Operations Management team in LiveOps, turning creative concepts into reality, combining his engineering background with gaming expertise.
Short bio

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Testimonials

We have different testimonials

From the very first day of my internship, I was treated as an equal. There was no excessive micromanagement or control, no pressure, more the care a sibling or parent would provide. The whole team in general was very easy-going and friendly.

Operations Manager
Internship 2020
Dmitry Ohai

FAQ

What is Game Live Operations?

Game Live Operations, or LiveOps, as a discipline, lies at the heart of live services actions. It changes the player experience after the game goes live, or the game receives updates without needing to release a new version. Gone are the days when developing a game, uploading it to a platform, and enjoying life was a sustainable business model for a game with a long lifespan. LiveOps has become an integral part of any free-to-play game and must be carefully planned, starting with a design and ending with a go-to-market strategy. Games-as-a-Service transformed box games into living, organic games that are constantly evolving, and LiveOps can deliver a fresh experience to players every day.

Can I apply if I'm not based in Belgrade, Vilnius, Nicosia, or Prague?

Unfortunately, no. We will be able to offer paid internships only to successful graduates who can legally be employed in one of those four locations.

What is needed for the video interview?

First, you will be asked four interview questions in a video. You will then need to record your answers to these questions. To record your answers, we recommend using a computer (but you can also use a smartphone or tablet) with a camera, microphone, and stable internet connection. Be sure to record in a quiet, well-lit place.

Is the course in English? Can I apply if I'm not fluent in English?

Yes, the course will be held in English. Make sure your level of English is sufficient to understand the study material and complete practical tasks.

How many hours do I need to spend studying the materials during the course?

It depends, but it can take about eight hours a week to review the tutorials and complete the practical tasks.

Will I get a certificate after finishing the course?

A course completion certificate will be issued to you if you complete the course, all of your homework assignments, and prepare your graduation/final project.

What do I need to do to get an internship offer?

You will need to demonstrate a high level of learning ability and receive a high grade for your graduation/final project. You should also be legally eligible to be employed in one of the countries where the company has offices (i.e., Serbia, Lithuania, Cyprus, or the Czech Republic).

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